Refund and cancellation policy

Last updated 3 November 2026. Burmain (Pty) Ltd, South Africa. Contact: hello@marketang.co.za

Cancelling

Cancel your subscription any time from the Billing page in the app. Cancelling stops future payments; your plan stays active until the end of the month you've paid for.

Refunds

Because each month's allowance is available immediately, monthly subscription payments aren't refunded once the month has started, except where the law requires it.

If you were charged in error, or for a renewal you cancelled before the billing date, email us within 14 days and we'll refund it in full.

Unused top-ups can be refunded within 14 days of purchase if none of the top-up has been used.

Refunds go back to the card or account you paid with, through PayFast, usually within 7 to 10 working days.

Delivery

The service is delivered online. Your plan or top-up is activated as soon as PayFast confirms the payment, usually within a minute.